Privacy And Cookies Policy
Your privacy is at our heart and we see this as fundamental to having a trusting and intimate relationship with each of our clients.
This Privacy Policy does not apply to websites that you may be able to access via links on the Website and/or activities offered by third parties. Please ensure you review any relevant policies on any third party websites before proceeding.
- when you register with the Website, by phone or by email, or provide personal information which you complete, or which we complete at your request in-store via a store card;
- when you place an order on our Website;
- if you ask us to keep in touch with you;
- if you ask us to receive personalised online content such as targeted advertising;
- if you complete a survey or send us feedback about our products, Websites or stores; or
- if you contact or correspond with us (for example, by phone, email or otherwise) to find out more about a product or our after sale care and support services, to report a problem with the Website or a product or for any other reason.
The personal information you give us may include your first and surname, title, gender, birthdate (day and month), email address, phone number, address, financial information (such as credit or debit card details), as well as shipping address, billing address, and any other information that you consider necessary to provide us with.
The information collected from you via our Website will be matched with personal information you may have given us in our stores. This is to help us ensure that the data we hold about you is kept accurate and up to date.
This is information we receive about you when you make a purchase in one of our stores or concession stores if you have completed a store personal information card. These stores will also provide us with a record of your transaction.
- Information we receive from other sources about you
We work closely with third parties, for example, business partners, sub-contractors for technical, payment and delivery services, advertising networks, analytics providers and search information providers. If we receive information about you from them, we will always seek assurances that they are providing information to us in accordance with data protection laws and that they are transparent with you that they may share your data with us. We may use this information to update our records about you to keep them accurate.